A Problem Was Detected With The TrueDepth Camera, How To Fix Truedepth Camera Issue?



iPhone TrueDepth Camera

The TrueDepth camera creates a depth map of your face and also captures an infrared image of your face by projecting and analyzing hundreds of invisible dots to produce a depth map. The Camera is intelligently activated by pressing to wake your screen, receiving an incoming notification that wakes the screen, or raising your iPhone to wake it up. The TrueDepth camera recognizes you every time you unlock your iPhone by gathering accurate depth data and an infrared image. To authenticate, this data is compared to the stored mathematical representation.

A Problem was Detected with the TrueDepth Camera

This issue occurs when Face ID is not working. You can check it by going into settings, then Face ID and Passcode to see if the error is displayed. It is hard to say what is causing this issue for multiple reasons. So we have compiled all possible solutions in this article. Scroll down to get all info on how you can fix issues with the TrueDepth camera.

How to Fix TrueDepth Camera?

Listed below are some of the ways to fix the issue,

Restart the Device

Set your iPhone to Airplane Mode, then wait 30 seconds before turning it off. Turn on the gadget after another 30 seconds of waiting. Check to see whether the problem still exists. Resetting your connection to Apple’s servers should resolve the issue.

Update your iPhone Device

If you’re still having trouble with Face ID, go to Settings, General, and Software Update. Restart your iPhone after updating to the latest iOS version. Check to see whether Face ID works as it should.

Set Up Face ID through Airplane Mode

You can try setting up face ID while in Airplane Mode,

  • Select Face ID & Passcode from the Settings menu.

  • Then touch the Delete Face option under Face ID.

  • Return to Settings after restarting your iPhone and entering your passcode.

  • Set the handset to Airplane Mode and activate Face ID once more.

  • Then disable Airplane Mode and examine the findings.

Reset your iPhone

Sometimes resetting your iPhone can fix the issue,

  • Select General from the Settings menu.

  • Tap Reset iPhone, then Reset All Settings.

  • Confirm your selection, then press Reset All Settings after entering your passcode.

  • Wait until your iPhone has completed the process of wiping all of your settings.

  • Your iOS device should reboot on its own.

  • Check to see if you’re still getting the TrueDepth problem.

Clean your TrueDepth Camera

Sometimes dust or dirt specks could be causing the issue. Here’s how you can take care of it,

  • Remove the case from your iPhone or iPad and try again. Your case may be blocking the TrueDepth camera.

  • Clean your TrueDepth camera, made up of multiple components, with a microfiber cloth. The TrueDepth camera technology replaces the front-facing camera on supported Apple iPhone and iPad devices, placing it at the top of the iPhone display. Sensors, cameras, and a dot make up the TruDepth camera. If you find dirt on your device’s front camera, gently clean it. Make sure the Face ID sensor is free of debris.

Hardware Issues

If none of the above solutions fix the issue, then the problem is probably due to faulty hardware. If that is the case, you can take your device to the nearest Apple service center to get it looked at by a qualified technician.

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